Customer Service
Our service team is there for you:
Monday to Friday
08:00 - 17:00 o'clock
Phone: +49 (0)3377 3130
Would you rather send us an e-mail? We will answer immediately!
When printers fail, in 80 to 90% of cases the faults are attributable to contamination (toner and paper dust), printer wear (number of pages) or the environment (open plan offices, factory halls and warehouses, etc.). These faults are neither covered by warranty extensions nor by standard support packages from the manufacturer!
The TEC SuperCart is the guarantee for your existing and new printing systems:
- Free technical printer service, travel and working times included
- On-site printer repairs, response times within 24 hours
- Billing by consumption, no contractually fixed print volumes
- Your hardware keeps its value for up to 10 years with service, maintenance and care
- Free collection and disposable of empty toner
- Technical expertise for devices from all standard manufacturers
- Framework agreement with a term of 36 months*