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Repair and maintenance service
As a full-service provider, we not only deliver the devices, but of course also take care of repairs and maintenance at your site.
Our competent service technicians and IT engineers are available to you remotely or on site within 24 hours. Or faster, depending on the arrangement. Our technical service means for you:
- no annoying waiting times
- 100% reliable and quick troubleshooting
- A device service with full technical support for workplace printers, copiers and multifunction devices for all brands and models
- Hardware repairs, including replacement of wear and spare parts on request
- Device guarantee
- Software support for MPS solutions that we sell
As a contract customer, we work with you to define the exact service level for the specific needs of your printing infrastructure or your document management solution in a service and support contract. Transparency and traceability are a natural part of the agreed service for us.
Of course, we also offer our technical service as an individual service, either on a pure call-by-call basis or as a billable hourly contingent in the credit procedure. Just talk to us!
Our technicians are qualified and experienced in the maintanance and repair oft he following brands and models:
Of course, we also offer our technical service as an individual service, either on a pure call-by-call basis or as a billable hourly contingent in the credit procedure. Just talk to us!
Our technicians are qualified and experienced in the maintanance and repair oft he following brands and models:
Do you need support at more than one location, possibly in another European country? No problem for us. We can also implement the coordinated supply of customers with multiple locations (including Europe) for hardware, supplies and technology with our partner network.
Do you have a technical question? We are happy to receive your technical support request for the fastest possible processing via our ticket system.
Of course, you can also use this route to ask us your questions about the operation or functionality of our products or generally about order or delivery processing.
Of course, you can also use this route to ask us your questions about the operation or functionality of our products or generally about order or delivery processing.
